Why You Should Call Your Vet Prior To Arriving

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Why You Should Call Your Vet Prior To Arriving

Why You Should Call Your Vet Before Arriving

During an emergency, it is hard to stay calm and remember what you’re supposed to do. At Kindred Pet Hospital we are here to help both you and your pet. Our veterinarian provides compassionate animal care in the Richmond area.

What is an Emergency?

Deciding the seriousness of a pet’s condition is the first step. You need to determine whether an illness or injury can wait until a veterinarian’s office opens, or if an emergency vet is needed. If you call ahead, the staff member will ask and answer some questions to help you decide the best approach to your pet’s medical condition.

Do not ignore risky symptoms, such as:

  • Continuous vomiting and diarrhea
  • Bloody vomit or stool
  • Pet not drinking water
  • Traumatic accident or an attack by another animal
  • Swallowed a foreign body
  • Problems breathing
  • Severe abdominal bloating
  • High fever

Emergency Vet

Many times emergencies happen during hours when your pet’s regular veterinarian’s office is not open. Animal hospitals have staff that works during non-business hours. It is a good idea to ask your regular veterinarian for a recommended off-hours contact number and what procedures would be appropriate in an emergency scenario. In many cases, veterinary practices perform both scheduled procedures and have emergency services.

What an Emergency Veterinarian Needs to Know

Regardless of an emergency pet clinic’s hours, when you call ahead it gives the emergency pet care team some time to prepare for arrival. The veterinarian will walk you through any steps you may need to take before your arrival. It is best practice to call ahead and explain the problem, any relevant medical history, and the progression of symptoms.

Do not panic if the emergency vet takes your pet in the back without you. We will advise you about any changes in his or her condition as the emergency unfolds.

Kindred Care Pet Hospital in Richmond, TX

Dr. Fidelis and our veterinary team are here to help during pet emergencies. At Kindred Care Pet Hospital we strive to answer all questions compassionately and offer a wide range of services to get you and your pet through a medical crisis. Don’t hesitate to call us at 281-265-0009 with your concerns about your furry friends.

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Come in and meet our team!

At Kindred Care Pet Hospital, we treat your pets like the valued family members they are.


Holiday Hours

Holiday Hours

Wednesday(11/25/20): 9:00am to 4:00pm

Thursday(11/26/20) CLOSED

Friday (11/27/20) 10:00am to  2:00pm

Dr. Paul Fidelis with Kindred Care Pet Hospital is the winner of Best Veterinarian

update 7/01/2020: 

Regular office hours are now being implemented. We highly recommend the use of face masks and encourage scheduling appointments DURING thIS time . If you are currently undergoing treatment, experiencing symptoms or have been exposed please give the care of your pet to someone close to you. We would greatly appreciate if you inform our staff of this SITUATION. 

     Dear Clients, 

 The implications of the COVID-19 are concerning to all. Our top priority is to protect the health and well-being of our staff, clients and community members. Having said that, we will be taking some precautionary measures and actions to prevent the spread of COVID-19 in accordance with the CDC recommendations; wEARING OF MASK, Hand washing and social distancing guidelines have been implemented. Team members who are not feeling well or have potential exposure to COVID-19 are being asked to stay at home. We have implemented an increased scope and frequency of cleaning in our facility. Surfaces that are touched frequently are being cleaned often and wiped down. Hand sanitizers are placed in multiple locations. We are encouraging drop off appointments, while spacing out the appointments that absolutely cannot be dropped off in hope of limiting face to face time while ensuring that our patients are getting all of the care needed. We encourage quick hand-off of your pets to clinic staff. In some situations, a case by case analysis of the situation may be considered as far as coming in to the hospital.  We want to thank all our dear clients for your understanding and cooperation in these challenging times.  This too shall pass. 

 Thanks, Dr. Fidelis & Staff.


Office Hours

Holiday hours may vary, please call us for further information.


9:00 am-6:00 pm


9:00 am-6:00 pm


9:00 am-6:00 pm


9:00 am-6:00 pm


9:00 am-6:00 pm


9:00 am-2:00 pm



7039 FM 1464 Rd, Suite 240
Richmond, TX 77407
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  • Phone: 281-265-0009
  • Fax: 844-649-1432
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